Canon G3400 Reset May 2026

The small office hummed, or rather, it to. Sarah’s Canon G3400, a workhorse affectionately named "Old Faithful" for its unending supply of vibrant ink, had fallen silent. The LCD panel wasn't just flashing; it was panicked—an alternating blink of green and orange signaling the dreaded Support Code 5B00.

"The Ink Absorber is Full," Sarah read from her laptop screen, feeling a cold dread. She had a massive report due in two hours. Replacing the physical ink pads, she knew, was a nightmare of staining her hands for days. She needed a miracle, or at least, a reset. The Digital Escape Artist

Sarah turned to the internet. The consensus was grim: "Take it to a service center." But she didn't have time. She found whispers of a "Service Tool" software, a magical, slightly sketchy file that could bypass the printer's internal memory.

She downloaded a supposed version, but her antivirus screamed in protest. Desperate, she tried a different path—the "Manual Reset," a secret handshake between human and machine that required the precision of a safecracker. The Secret Handshake (How she did it): Turned off the G3400, keeping it plugged in. Held down the Stop (Triangle) button While holding Stop, she held the Power button

Released the Stop button (while still holding Power), then pressed Stop five times

Released the Power button. The light flashed rapidly and then settled into a solid, peaceful green. The machine was in "Service Mode." The Final Countdown

"It's just a digital trap," she muttered, her hands hovering over the buttons. She needed to tell the printer she hadn't just cleaned its 'diaper,' but replaced it. She pressed the Stop button five more times to select the reset counter function, then pressed Power once to confirm.

Old Faithful groaned, a sound of churning gears that sounded like a mechanical sigh. It didn't print, but the orange light was gone. The Revival

She turned the printer off and on again. The 5B00 error was gone. She opened her report and hit 'Print.' The printer roared to life, churning out pages, indifferent to the fact that its "absorber" was still, theoretically, full.

"Not today, service center," Sarah laughed, grabbing her report. Old Faithful had one more adventure in it, courtesy of a clever digital handshake.

Note: This story describes bypassing the physical maintenance check. The ink absorber will eventually leak if not actually replaced.

Resetting a Canon PIXMA G3400 is the go-to fix when your printer stops mid-job with a "Support Code 5B00" or flashing orange lights. This error usually means the waste ink absorber is full, but often, it’s just a software counter that needs a quick refresh. The Quick Fix: Factory Reset

Use this if your printer is acting glitchy, having Wi-Fi issues, or showing non-critical errors. Turn on the printer. Press and hold the Stop button. Wait for the Alarm lamp to flash 21 times. Release the button. The settings are now restored to factory defaults. The Deep Fix: Service Mode Reset

If you are seeing the 5B00 error (Ink Absorber Full), a standard reset won't work. You need to enter Service Mode. Step 1: Enter Service Mode Turn off the printer (keep it plugged in). Press and hold the Stop button. While holding Stop, press and hold the Power button. Keep holding Power, but release the Stop button. While still holding Power, press the Stop button 5 times.

Release all buttons. The power light should blink and then stay green. Step 2: Clear the Counter

Once the green light is steady, you are in Service Mode. To clear the "Ink Full" error: Press the Stop button 5 times. Press the Power button once to confirm.

The printer will print a page (or a few lines) indicating the counter is at 0%. Turn off the printer to save the changes. ⚠️ Important Note on Ink Absorbers

The "Ink Absorber Full" message isn't just a software trick; there are physical pads inside the printer that soak up waste ink. Resetting the software lets you keep printing immediately.

Ignoring the pads can eventually lead to ink leaking out of the bottom of your printer.

If you reset the counter multiple times, consider opening the printer to clean or replace the physical sponges.

💡 Pro Tip: Always make sure your ink tanks are at least half-full before performing deep resets or cleaning cycles to avoid air bubbles in the tubes. If you'd like, I can:

Help you find a download link for the Service Tool software (v4720 or newer) Explain how to manually clean the waste ink pads

Troubleshoot clogged print heads or white lines in your prints

To reset a Canon PIXMA G3400 , you must first put the printer into Service Mode using a specific sequence of button presses on the control panel. This is typically done to resolve the 5B00 error, which indicates that the waste ink absorber is full. Step 1: Entering Service Mode

Before starting, ensure the printer is turned off but still plugged into a power source and that paper is loaded in the rear tray. Press and hold the Stop/Reset button (red triangle icon). While holding Stop, press and hold the Power button. Continue holding Power, but release the Stop button.

While still holding Power, press the Stop button 5 times (some models may require 6). canon g3400 reset

Release both buttons. The green power light should blink and then stay solid, indicating the printer is in Service Mode. Step 2: Resetting the Waste Ink Counter

Once the printer is in Service Mode (solid green light), use the following steps to clear the internal counter: Press the Stop button 5 times.

Press the Power button once. The printer should print a page showing the reset information (e.g., "D=000.0"). Press the Power button again to turn the printer off.

Turn the printer back on normally. The error should now be cleared.

Why Reset the Canon G3400?

Resetting the Canon G3400 can resolve various issues, including:

  1. Error messages: If the printer displays error messages, such as "Cannot print" or "Ink system failure," a reset may resolve the issue.
  2. Ink level issues: If the printer is not recognizing the ink levels or displaying incorrect ink level warnings, a reset can help.
  3. Printing problems: If the printer is not printing properly, or the print quality is poor, a reset may resolve the issue.
  4. Connectivity issues: If the printer is not connecting to the computer or network, a reset can help establish a connection.

How to Reset the Canon G3400

Method 1: Soft Reset

  1. Turn off the printer.
  2. Unplug the power cord from the back of the printer.
  3. Wait for 30 seconds.
  4. Plug the power cord back in and turn on the printer.

Method 2: Hard Reset

  1. Turn off the printer.
  2. Press and hold the [Stop] button (or [Cancel] button) and the [Black] button (or [Color] button) simultaneously.
  3. While holding the buttons, plug in the power cord.
  4. Continue holding the buttons for 10 seconds.
  5. Release the buttons.

Method 3: Using the Canon Service Tool (For Advanced Users Only)

The Canon Service Tool is a software utility that allows advanced users to perform various maintenance tasks, including resetting the printer. However, using this tool requires technical expertise and may void the printer's warranty.

Troubleshooting Tips

Before resetting the printer, try these troubleshooting tips:

  1. Check the ink levels: Ensure that the ink levels are sufficient.
  2. Clean the print head: Run the print head cleaning process.
  3. Check for paper jams: Ensure that there are no paper jams or debris inside the printer.
  4. Update the printer driver: Ensure that the printer driver is up-to-date.

Conclusion

This is the most frequent reset request for the G3400. It requires entering Service Mode first. Step A: Enter Service Mode Turn off the printer but keep it plugged in. Press and hold the Stop (red triangle) button. While holding Stop, press and hold the Power button.

Release the Stop button while still holding the Power button.

Press the Stop button 5 times (some newer firmware versions may require 6 times).

Release the Power button. The green light should flash and then stay solid, indicating you are in Service Mode. Step B: Reset the Counter Once in Service Mode, press the Stop button 5 times. Press the Power button once to confirm the command.

The printer will print a test page (usually a D=000.0 report) to confirm the counter is now zero. Turn the printer off and back on to exit Service Mode. 2. Factory / Machine Settings Reset

Use this to clear network issues or restore default administrator passwords.

Method: Press and hold the Stop button. Release it only after the Alarm lamp (orange) flashes 24 times.

Result: All machine settings, including network configurations, will be initialized to factory defaults. 3. Ink System Reset (Air in Pipes)

If your G3400 has air bubbles in the ink tubes or poor print quality, use the "Ink Flush" reset: Turn on the printer.

Press and hold the Stop button until the Alarm lamp flashes 5 times.

Release the button. The printer will begin a deep ink system cleaning (this uses a significant amount of ink). 4. Summary of Reset Codes (Stop Button Flashes) The small office hummed, or rather, it to

By holding the Stop button and counting the orange light flashes, you can trigger specific resets: 5 Flashes Ink Flush / Cleaning 21 Flashes Hard Factory Reset (some models) 24 Flashes Complete Initialization of Settings Important Notes

Ink Absorbers: Resetting the 5B00 code only clears the software lock. You should eventually replace the physical felt ink pads (absorbers) inside the printer to prevent ink from leaking.

Service Tool: If manual button combinations fail, you may need the Canon Service Tool (ST5302 or similar) software, which requires a PC connection. To help you further, let me know: Are you seeing a specific Error Code (like 5B00 or P07)? Do you have air bubbles in the colored tubes? Is the printer currently connected to a computer?

To reset your Canon PIXMA G3400 printer, you can use the hardware buttons to perform a factory initialization or enter Service Mode for deeper maintenance resets like the waste ink counter. Factory Reset (Initializing Settings)

Use this method to revert all network and device settings to their default values: Ensure the printer is turned on. Press and hold the Stop button.

Release the button after the Alarm lamp (orange light) flashes a specific number of times:

21 times: To initialize all settings including the administrator password.

24 times: To perform a general initialization of machine settings.

The power lamp will flash, then stay lit, indicating the reset is complete. Manual Reset (Service Mode)

If your printer is showing a waste ink counter error (such as Support Code 5B00 or 7 blinking orange lights), you may need to enter Service Mode: Turn off the printer but keep it plugged in. Press and hold the Stop button. While holding Stop, press and hold the Power button.

Keep holding Power, release the Stop button, then press the Stop button 5 times.

Release the Power button. The green power lamp will flash and then stay lit.

Once in Service Mode, a specialized reset tool (like the Canon Service Tool software) is typically required to clear the waste ink counter.

For a visual walkthrough of the manual button reset process: 09:30

Resetting the Canon G3400: A Step-by-Step Guide

The Canon G3400 is a popular all-in-one printer, scanner, and copier that uses refillable ink tanks. However, like any other printer, it may encounter issues that require a reset. In this write-up, we will guide you through the process of resetting the Canon G3400.

Why Reset the Canon G3400?

Resetting the Canon G3400 can resolve various issues, including:

  • Error messages, such as "Ink tank is empty" or "Print head is clogged"
  • Printing problems, like poor print quality or incomplete prints
  • Connectivity issues, such as Wi-Fi or USB connection failures
  • Firmware issues or corrupted settings

Before You Reset

Before resetting the Canon G3400, make sure to:

  • Turn off the printer and unplug it from the power source
  • Wait for at least 30 seconds to allow any residual power to drain
  • Ensure that all ink tanks are properly seated and filled

Method 1: Soft Reset

A soft reset is a simple and non-invasive way to reset the Canon G3400. To perform a soft reset:

  1. Press and hold the Stop button and the ON button simultaneously for about 10 seconds.
  2. Release both buttons.
  3. The printer will restart automatically.

Method 2: Hard Reset

If a soft reset does not resolve the issue, you can try a hard reset. To perform a hard reset:

  1. Press and hold the Stop button, the ON button, and the Wi-Fi button simultaneously for about 10 seconds.
  2. Release all three buttons.
  3. The printer will restart automatically.

Method 3: Using the Service Mode

If the above methods do not work, you can try resetting the Canon G3400 using the service mode:

  1. Turn off the printer.
  2. Press and hold the Stop button.
  3. While holding the Stop button, press and hold the ON button.
  4. Release the ON button, but keep holding the Stop button.
  5. Press the ON button again while still holding the Stop button.
  6. Release both buttons.
  7. The printer will enter service mode. You can then navigate through the menu to reset the printer.

After Resetting

After resetting the Canon G3400:

  • Reconfigure your printer settings, such as Wi-Fi and paper settings
  • Run a test print to ensure that the printer is functioning correctly
  • Monitor the printer's performance and adjust settings as needed

Conclusion

Canon PIXMA G3400 is a popular ink-tank printer, but like many models in its series, it eventually hits a "Support Code 5B00" error, indicating that the ink absorber (waste ink pad) is full

. Resetting this counter is a common DIY task for users looking to extend the life of their device without expensive professional repairs. Manual "Service Mode" Reset Review

Most users resort to a manual button-press sequence to enter Service Mode and reset the internal counter. The Process: the printer but keep it plugged in. button, then hold the While holding Power, release Stop and press it (some variants use 6 times).

Release both buttons. The power light will blink and eventually stay green, indicating the printer is in Service Mode. Press Stop followed by Power once to reset the waste counter. Effectiveness:

High. This typically clears the blinking orange light/5B00 error immediately, allowing the printer to function again. Difficulty:

Moderate. The timing must be precise; many users report needing 2-3 tries to get the "solid green light" of Service Mode. Software-Based Resets (Service Tool)

For a more permanent or detailed reset, many reviewers recommend using Canon Service Tool V4720 or V5302

Offers a "Main" ink counter reset with a single click and allows for nozzle cleaning and deep ink flushes.

These tools are not officially distributed by Canon to consumers and often require downloading from third-party sites, which carries malware risks. Canon Knowledge Base Critical Considerations Physical Hardware: A software reset does

clean the actual ink pads. If you reset the counter multiple times without cleaning or replacing the physical sponge, ink will eventually leak out of the bottom of the printer.

Performing a manual or software reset typically voids any remaining official warranty. Official Stance: Canon officially recommends that users contact a service center

when the ink absorber is full, as the pads are not intended to be user-replaceable. Canon Knowledge Base Final Verdict Canon G3400 reset

is a lifesaver for those with out-of-warranty printers facing the 5B00 error. While the button sequence is finicky, it is the most reliable "free" fix. However, users should place a tray under the printer after a reset to catch any potential physical ink overflow. step-by-step walkthrough of the button sequence or a guide on how to clean the physical ink pads

Complete Guide to Canon PIXMA G3400 Reset: Fixing Errors & Ink Issues

The Canon PIXMA G3400 is a reliable MegaTank printer, but technical glitches like the 5B00 error (ink absorber full) or P07 error can bring your productivity to a halt. Resetting your printer is often the quickest way to resolve these issues without a costly trip to a service center.

This guide covers everything from a simple factory reset to advanced service mode procedures for ink counter issues. 1. How to Perform a Factory Reset

A factory reset is best for clearing network problems, Wi-Fi glitches, or minor system errors. Method 1: Using Printer Buttons (Button-Only Models) If your model lacks an LCD screen, use this sequence: Turn on the printer. Press and hold the Stop button (red triangle). Count the Alarm lamp flashes: 24 flashes: Resets all machine settings. 23 flashes: Resets network/Wi-Fi settings only.

Release the button once the lamp has flashed the correct number of times. Method 2: Using the Setup Menu

If your G3400 has a small display or you are using the Canon IJ Printer Utility:

5. The "Hard Reset" (EEPROM Reset)

Best for: Unfixable errors when you do not have access to a computer or software tools.

This method forces the printer to wipe its EEPROM (Electrically Erasable Programmable Read-Only Memory), effectively returning it to the state it was in when it left the factory. Error messages : If the printer displays error

  1. Turn the printer off.
  2. Press and hold the Stop/Reset button.
  3. While holding Stop/Reset, press and hold the Power button.
  4. Release the Stop/Reset button.
  5. Press the Stop/Reset button twice (in quick succession).
  6. Release the Power button.
  7. Wait for the printer to finish processing (lights may flash).
  8. Once the printer is idle (solid green light), press the Stop/Reset button four times.
  9. Press the Power button to confirm and shut down.
  10. Turn the printer on again; it should now be factory reset.

Method 1 — Button press (works for some firmware versions):

  1. Refill ink tanks fully.
  2. Press and hold Resume/Cancel button (circle with triangle inside) for 5–10 seconds until power light flashes.
  3. Release — printer may reset ink levels.

3. Hard Reset (Power Cycle)

If the printer is frozen or unresponsive:

Method 3: Factory Reset (Network & Settings)

If your Canon G3400 reset needs relate to Wi-Fi connectivity issues or forgotten admin passwords, use the onboard menu.

  1. Press the Setup button (gear icon) on the printer.
  2. Use the arrow keys to navigate to "Device settings" (or "Printer settings").
  3. Scroll to "Reset settings" .
  4. Choose "Reset all" .
  5. Confirm with Yes.
  6. The printer will restart. You will lose all Wi-Fi credentials and custom paper settings.

What You Need:

The reset worked, but the error returns the next day